Terms & Conditions

General terms and conditions for the online shop at www.golfkleid.ch.

On the following pages you will find the General terms and Conditions for your registration and orders made at www.golfkleid.ch und www.golfvitrine.ch .
On these websites, we offer two different sales models that we would like to introduce to you below.
Please check to which of the listed models the article you have ordered is to be classified (in case of ordering several articles, separately for each article) since this determines which terms and conditions apply:

JLine (Golfkleid) Articles
Insofar as you do not find any reference to a contractual partner different from JLine on the respective detailed product page for articles placed at www.golfkleid.ch, the article is a Golfkleid article.
In this case, please refer to the General Part (A) of these General Terms and Conditions in combination with Part (B) for the relevant terms and conditions.

Golfkleid Partner Articles
In order to be able to offer you the widest possible range of products, at www.golfkleid.ch, we work together with selected partners (JLine partner programme). If the article is a Golfkleid partner article, the JLine partner of the article you have selected is mentioned on the detailed product page.
In this case, please refer to the General Part (A) of these General Terms and Conditions in combination with Part (C) for the relevant terms and conditions.
You can reach our customer service as follows:

Online-Shop at www.golfkleid.ch:
JLine AG
Säntisstrasse 1
CH-8962 Bergdietikon
Telephon: +41 79 844 19 02
Fax:          +41 44 839 20 89
available every Mon. - Fr. (9 a.m. - 5 p.m.)
Email: jacqueline@jline.ch

Part (A) - General Part

1. Scope; Periods
1.1 The transaction processing and delivery is made exclusively on the present General Terms and Conditions which all underlie the contracts concluded on the basis of offerings at the Internet shop pages of golfkleid.ch. General Terms and Conditions conflicting the following provisions or deviating from them shall not apply. The following terms and conditions shall also apply exclusively if we, or in case of Golfkleid partner articles, also the respective partner, carry out our delivery and service without reservation in the knowledge of terms and conditions conflicting the following terms and conditions or deviating from them.
1.2 If "consumers" are mentioned in these General Terms and Conditions, they are natural persons whose purpose in placing an order cannot be attributed to a commercial, independent or freelance activity. Entrepreneurs on the other hand are natural or legal persons or legally responsible partnerships which order for commercial, independent or freelance purposes. "Customers" in the sense of these General Terms and Conditions are both consumers and entrepreneurs.
1.3 If a working day is specified as deadline, this is understood as all days of the week excluding Saturdays, Sundays and the public holidays valid in Switzerland.

2. Registration
2.1 When you enter your personal information required for registration, you are responsible for giving accurate and complete data. You are obliged to treat your login data as confidential and not to disclose it to unauthorised third parties. The confirmation of the registration follows immediately after submitting the registration.
2.2 You are logged on with your your access data.
2.3 You are solely responsible for content you post on areas accessible for this purpose (e.g. in blogs). They must not infringe any rights of third parties. There is no entitlement to storage or publication of your posted content, such as product reviews.
2.4 You shall refrain from any disturbance of the webpages or further use of the accessible data beyond the intended internal platform use. Manipulations targeted to obtain unauthorised payments or other benefits to our detriment may lead, apart from legal consequences, in particular also to loss of access. The membership entitles you to use the online services as available as well as to use the content solely for your own personal, non-commercial purposes.
2.5 Each customer is only entitled to have a single customer account at a time. We reserve the right to delete multiple registrations and to warn members who violate the provisions mentioned under clause 2.1 to 2.3 or terminate their membership resp. to delete or change the content (Virtual Domiciliary Right).
2.6 We are not obliged to accept the registration or the order of a registered customer. We are not obligated to keep our offer permanently available. Orders that have already been confirmed shall remain unaffected by this.

3. Storage Possibility and Access to the Contract Text
3.1 You can view our General Terms and Conditions at the Internet shop pages of www.golfkleid.ch. You can also print or save this document by using the usual function of your Internet service programme (=browser: there usually "File" -> "Save as"). You can also download and archive this document in PDF format by clicking here. To open the PDF file, you will need the free Adobe Reader programme (available at www.adobe.com) or similar programmes that can handle the PDF format.
3.2 Additionally, you can also simply archive the data of your order either by downloading the General Terms and Conditions and save the data summarised on the final page of the ordering process in the Internet shop using the functions of your browser or by waiting for the automatic order confirmation that we send to you via e-mail to the e-mail address you have given. This order confirmation e-mail will include again the data of your order and our General Terms and Conditions and can be easily printed or saved with your e-mail programme.
3.3 Your order data will be stored by us, however, they are for security reasons not directly retrievable by you. We offer a password-protected direct access ("My Account") for each customer. Here, upon corresponding registration, you can view data about your completed, current and recently dispatched orders and manage and save your address data, any payment data, and any newsletter subscriptions.

4. Language and Conclusion of Contract
4.1 Contracts regarding articles which are offered can be concluded only in German. We do not offer any products for purchase by minors. If you are under 18 years of age, the involvement of a parent or legal guardian is required.
4.2 By clicking the "buy now" button you place a binding order for the articles contained in the shopping cart. The confirmation of the receipt of the order follows immediately after submitting the order.
4.3 A binding contract is established when the order confirmation is submitted, however at the latest when the ordered goods are delivered.
4.4 Please note that the delivery of the ordered goods in case of payment in advance (reservation) takes place only after crediting of the full amount to our account. If we have not received your payment, despite maturity and also after a new request within a time period of seven calendar days upon submitting the order confirmation, we can withdraw from the contract with the result that your order is invalid and we do not have the obligation to deliver. The order is then settled for you and for us without further consequences. A reservation of the article in case of payments in advance is therefore made for no longer than 7 calendar days.

5. Prices
The prices listed for the offer at the time of ordering apply for orders in our Internet shop. The indicated prices are prices excluding value added tax, i.e. the respectively applicable statutory value added tax will be added.

6. Payment, Delivery
6.1. We do not assume any procurement risk, also not in case of a purchase contract for generic goods. We are only obliged to deliver goods from our stock and to deliver goods ordered at our suppliers.
6.2. Our obligation to deliver shall not apply in cases where we ourselves do not receive proper and punctual delivery despite a proper, congruent covering transaction and are not responsible for the lack of availability, we have informed you immediately thereof and we have not assume a procurement risk. If the goods are not available, we will reimburse any payment made in advance.
6.3. The delivery time shall be extended appropriately in case of circumstances caused by force majeure which affect the delivery. Force majeure is equivalent of strikes, lockouts, regulatory interventions, energy shortages, raw material shortages, transport bottlenecks beyond our control, other hindrances to operations beyond our control caused for example by fire, water, damage to machinery and any other hindrances that considered objectively were not culpably caused by us. We will notify you immediately about the beginning and the end of such hindrances. If the hindrance to performance in the aforementioned cases shall extend to more than a period of 8 weeks beyond the originally applicable delivery times, you are entitled to withdraw from the contract. This does not entitle you to any further claims, especially for damages.
6.4. For consumers, the risk of accidental loss and accidental deterioration of the goods sold by dispatch is transferred to the consumer when the goods are delivered to the consumer or a recipient authorised by them. This applies irrespective of whether the dispatching is covered by an insurance or not. Otherwise, the risk of accidental loss and accidental deterioration of the goods is transferred, in case of sale by dispatch, to the buyer upon delivery of the goods to the forwarding agent or any other person or institution charged with the execution of the shipment.

7.  Retention of Title
The goods remain our property until full payment is received.

8. Gift Vouchers and Campaign Vouchers
8.1 In principle, we offer gift vouchers and campaign vouchers. Gift vouchers are vouchers that you can purchase. Campaign vouchers are vouchers that you cannot purchase, however, we issue them as part of advertising campaigns with a certain validity.
8.2 Please note that different terms and conditions apply to gift vouchers and campaign vouchers. Furthermore, gift vouchers and campaign vouchers are not redeemable with all sales models. For instructions on the relevant applicable terms and conditions and the redeemability of the vouchers regarding our different sales models, please refer to the Special Parts (B) and (C) of these General Terms and Conditions.

9. Warranty and Complaint Management
9.1. The statutory warranty provisions shall apply.
9.2. We place value on customer satisfaction. You can contact us at any time via the contact methods mentioned at the beginning. We try to examine your concerns as quickly as possible and will contact you for this purpose after receipt of your documents resp. your submission or complaint. However, please give us some time since the involvement of the manufacturer is often required in warranty cases. In case of complaints, you help us if you describe the problem resp. the defect as exactly as possible and, submit to us, copies of the order documents, if any, or at least indicate order number, customer number, etc... If you do not get an answer from us within 5 working days, please ask again.
9.3. For service requests, please contact our customer service which you can reach as follows:

Shop at www.Golfkleid.ch
JLine AG
Hertistrasse 26
CH-8304 Wallisellen
jeweils erreichbar von Mo.-Sa. (9-17 Uhr)
Email: jacqueline.luethi@jline.ch
Mobile: +41 79 844 19 02
Fax: +41 44 839 20 89

10. Applicable Law, Place of Jurisdiction
10.1. For all legal transactions or other legal relations with us the Swiss law applies. The UN Sales Convention (CISG) and any other intergovernmental conventions do not apply. For contracts with a purpose which can not be attributed to the customer's professional or commercial activity (contract with consumer), this choice of law only applies insofar as the protection provided to the consumer arising from mandatory legal provisions under the law of the state in which he is normally a resident is not withdrawn.
10.2. In business transactions with merchants and legal persons of public law, the place of jurisdiction for all legal disputes in relation to these Terms and Conditions and the individual contracts concluded within their scope, including actions on bill and checks, shall be that of our registered office. In this case we are also entitled to sue at the customer's head office. Regarding consumers, the place of jurisdiction shall be that at the place of residence of the consumer.

11. Amendment to the General Terms and Conditions
We are entitled to unilaterally amend these Terms and Conditions, insofar as they are implemented in the contractual relationship with the customer, to the extent necessary to eliminate subsequently arising disturbances of equivalence or to adapt to changes in laws or technical conditions. We will inform the customer about any adaptation by communicating the content of the amended provision. The amendment becomes integral part of the contract if the customer does not object the involvement in contractual relationship towards us in written or text form within 10 days after receipt of the notice of amendment.

12. Severability Clause
Should individual provisions of the contract including these regulations be or become invalid in whole or in part or should the contract include an unforeseen loophole, the effectiveness of the remaining provisions or parts of such provisions remains untouched. The invalid or missing provisions shall be substituted by the respective statutory regulations.

Part (B) - Ordering Golfkleid Articles

1. Contractual Partner
When ordering Golfkleid articles, your exclusive contractual partner is JLine AG Hertistrasse 26 8304 Wallisellen. You will find an explanation in which case the article is a Golfkleid article in the preliminary remarks on these General Terms and Conditions.

2. Prices/Shipping Costs
The prices are excluding value added tax. The shipping costs are not included. The VAT and the shipping costs will be charged additionally.

3. Payment, Delivery Times, Delivery Partners
3.1 In principle, we offer the payment methods of payment in advance, by credit card, on accound and by Paypal. We reserve for each order the right not to offer certain payment methods and to refer to other payment methods.
3.2 You agree that you will receive invoices and credits exclusively in electronic form.
3.3 When paying by credit card, your credit card account will be charged immediately before dispatching the order.
3.4. Please note that we accept payments only from accounts within the European Union (EU) and Switzerland. In no case we assume the costs of a financial transaction.
3.5. The purchase price is due for payment, when purchasing on account, on the date of receipt of the delivery at the customer. If the payment is not being made within 14 days after the due date, the customer defaults. In this case, the JLine AG reserves the right to charge the customer, besides the invoice amount, a reminder fee amounting to CHF 7.00 per reminder. The outstanding invoice amount (including default interest and reminder fees) can, for the purpose of reminding or debt collection, be handed over or sold to a collection company. The customer is obliged, in addition to the settlement of the invoice amount, to compensation of all costs resulting from the default of payment. The amount of the fees is as follows:

 
3.6. We use DHL or the Swiss Post for the deliveries.
3.7. We deliver goods that is marked as "available" in the online shop immediately after receipt of the order and, where applicable, after received advance payment, principally within a maximum of 5 working days. We point to possibly deviating delivery times on the respective product page.

4. Right to Exchange Goods when Purchasing Golfkleid Articles
4.1. Please note that the following provisions apply only to the purchase of Golfkleid articles. You find the one-off right to exchange goods when purchasing Golfkleid  articles and JLine partner articles in Part (C).
4.2 Right to exchange goods at Golfkleid.ch up to 10 days after receipt of the goods
For all purchases of Golfkleid artikles, JLine AG grants a voluntary one-off right to exchange goods of a total of 10 days. The timely dispatch is sufficient for keeping the term. However, in order to exercise the one-off right to exchange goods, it is required that you have worn the goods only for fitting, like in a retail shop, and that you send the goods in a complete and undamaged state. In addition, we ask you to send the goods back to us in the original packaging. For a possible price difference of the exchange product, you will receive a voucher instead of a repayment. For a possible surplus, you will receive an invoice for the difference. The delivery is made after receipt of payment. The one-off right to exchange goods does not exist when purchasing gift vouchers, if they are already deposited in the user account, and also not in case of contracts for the delivery of goods which by their nature are not suitable for return (such as opened cosmetic products for hygienic reasons). Please help us to avoid unnecessary costs and do not send the goods freight forward.
Please send the goods to:

JLine AG
Hertistrasse 26
CH-8304 Wallisellen

4.3 The possible repayment is always made to the account you use for payments. Please ensure that you have access to the specified bank account since JLine AG does not assume any liability for this. For payment on invoice and bank transfer for payment in advance, the reverse transfer is assigned to the account from which the transfer has been made. If you have paid by Paypal / credit card, the repayment is made to the according Paypal account / credit card account.

5. Redemption of Campaign Vouchers
5.1 Campaign vouchers are only valid for the indicated time period and can be redeemed only once within the scope of an ordering process. Individual brands may be excluded from the voucher campaign. A deduction of campaign vouchers regarding purchases of Golfkleid partner articles is not possible.
5.2 The value of goods has to be at least equal to the amount of the campaign voucher. For administrative reasons, it is not possible to reimburse a possibly remaining credit balance.
5.3 Campaign voucher can be redeemed only before the ordering process is completed. A subsequent offsetting is not possible. The credit balance of a campaign voucher is neither paid cash nor paid interest on.
5.4 The campaign voucher cannot be transferred to a third party. Several campaign vouchers cannot be combined with each other.
5.5 If the credit balance of a campaign voucher is not sufficient for the order, the difference can be settled with the offered payment methods.
5.6-The campaign voucher is not refunded if the goods are returned in whole or in part, provided that the campaign voucher has been issued as part of an advertising campaign and that no consideration has been provided.
5.7 If you have used a campaign voucher for your purchase, we reserve the right to charge you the original price of the goods that you keep, if - due to your revocation - the total value of the order falls under the respective value of the campaign voucher.

6. Redemption of Gift Vouchers for Golfkleid Articles
6.1 Gift vouchers (vouchers that you can purchase) can be redeemed for the purchase of Golfkleid articles and partner articles. However, they cannot be used to purchase further gift vouchers.
6.2 The credit balance of a gift voucher is neither paid cash nor paid interest on.
6.3 Gift vouchers and credit balances can be redeemed only before the ordering process is completed. Gift vouchers and credit balances cannot be subsequently offset.
6.4 A cancellation of the purchase of a gift voucher can be carried out by our customer service only if the gift voucher has not been redeemed yet. A gift voucher is considered as redeemed if it has been cleared with an order or credited to the credit account.
6.5 If the credit balance of a gift voucher is not sufficient for the order, the difference can be settled with the offered payment methods. Campaign vouchers cannot be used to purchase gift vouchers.
6.6 More than one gift voucher can be used when placing an order. Gift vouchers can be combined with one campaign voucher per order.
6.7 For the redemption of gift vouchers on your customer account or checking your existing credit balance, please contact JLine AG
6.8 We do not assume any liability for the loss, theft or illegibility of gift cards for which we are not responsible. Similarly, we do not assume any liability for typing errors in the e-mail address of the voucher recipient.
6.9 The gift voucher is transferable. The use of the vouchers for commercial purposes is not permitted. The reproducing, editing or manipulation of the vouchers is also not permitted.

Part (C) - Ordering Golfkleid Partner Articles

1. Contractual Partner
1.1 When ordering Golfkleid partner articles, your contractual partners are both JLine AG Hertistrasse 26 CH-8304 Wallisellen and the respective JLine-partner. If the article is a Golfkleid partner article, the JLine partner of the article you have selected is mentioned on the detailed product page.
1.2 You will find information about the identity of the respective JLine partner (in particular name, address for service, register data) linked to the respective article page.
1.3 The regulations of the General Terms and Conditions apply to your entire business relationship regarding the respective Golfkleid partner articles, and especially in the relationship between you and the respective JLine partner.

2. Prices/Shipping Costs
The prices are excluding value added tax. The shipping costs are not included. The VAT and the shipping costs will be charged additionally.

3. Payment, Delivery Times, Delivery Partners
3.1. In principle, we offer the payment methods of payment in advance, by credit card, on account and by Paypal. We reserve for each order the right not to offer certain payment methods and to refer to our other payment methods.
3.2. You agree that you will receive invoices and credits exclusively in electronic form.
3.3. When purchasing by credit card, your credit card account will be charged when the order is completed.
3.4. Please note that we accept payments only from accounts within the European Union (EU) and Switzerland. In no case we assume the costs of a financial transaction.
3.5. The purchase price is due for payment, when purchasing on account, on the date of receipt of the delivery at the customer. If the payment is not being made within 30 days after the due date, the customer defaults.
3.6 The delivery of goods is done usually by the respective JLine partner.

4. Right to Exchange Goods  when Purchasing Golfkleid Partner Articles
4.1 Please note that the following provisions apply only to the purchase of Golfkleid partner articles. You will find the one-off right to exchange goods when purchasing Golfkleid articles in Part (B) of these General Terms and Conditions,
4.2 For all purchases of Golfkleid partner articles, JLine AG and the respective JLine partner grant you a voluntary one-off right to exchange goods of a total of 10 days from receipt of the goods. The timely dispatch is sufficient for keeping the term. However, in order to exercise the one-off right to exchange goods, it is required that you have worn the goods only for fitting, like in a retail shop, and that you send the goods in a complete and undamaged state. In addition, we ask you to send the goods back in the original packaging. The one-off right to exchange goods does not exist when purchasing gift vouchers, if they are already deposited in the user account, and also not in case of contracts for the delivery of goods which by their nature are not suitable for return (such as opened cosmetic products for hygienic reasons).
4.3 If you want to exercise the voluntary right to exchange goods, please return the goods within 10 days to the respective JLine partner.
4.4 For a possible price difference of the exchange product, you will receive a voucher instead of a repayment. For a possible surplus, you will receive an invoice for the difference; the exchange delivery takes place after receipt of payment. A possible repayment is always made to the account you use for payments. Please ensure that you have access to the specified bank account since JLine does not assume any liability for this. For payment on invoice and bank transfer for payment in advance, the reverse transfer is assigned to the account from which the transfer has been made. If you have paid by Paypal / credit card, the repayment is made to the according Paypal account / credit card account.

5. Redemption of Campaign Vouchers
Campaign vouchers are not valid for partner articles.

6. Redemption of Gift Vouchers
6.1 Gift vouchers (vouchers that you can purchase) can be redeemed for the purchase of Golfkleid partner articles. However, they cannot be used to purchase further gift vouchers.
6.2 2 The credit balance of a gift voucher is neither paid cash nor paid interest on.
6.3 Gift vouchers and credit balances can be redeemed only before the ordering process is completed. Gift vouchers and credit balances cannot be subsequently offset.
6.4 A cancellation of the purchase of a gift voucher can be carried out by our customer service only if the gift voucher has not been redeemed yet. A gift voucher is considered as redeemed if it has been cleared with an order or credited to the credit account.
6.5 If the credit balance of a gift voucher is not sufficient for the order, the difference can be settled with the offered payment methods. Campaign vouchers cannot be used to purchase gift vouchers.
6.6 More than one gift voucher can be used when placing an order. Gift vouchers can be combined with one campaign voucher per order provided that it is valid for JLine partner articles.
6.7 For the redemption of gift vouchers on your customer account, please contact JLine AG
6.8 We do not assume any liability for the loss, theft or illegibility of gift cards for which we are not responsible. Similarly, we do not assume any liability for typing errors in the e-mail address of the voucher recipient.
6.9 The gift voucher is transferable. The use of the vouchers for commercial purposes is not permitted. The reproducing, editing or manipulation of the vouchers is also not permitted.

Your
JLine AG
Hertistrasse 26
CH-8304 Wallisellen
Board of Directors President: Jacqueline Lüthi  Jacqueline.luethi@jline.ch 079 844 19 02
Member:   Martin Lüthi

Management: Jacqueline Lüthi

As of: 5 August  2014
The foregoing General Terms and Conditions are intellectual property protected by copyright. Use by third parties - even in parts - for commercial purposes of offering goods and/or services - is not permitted. Contraventions will be prosecuted.